A Step-by-Step Guide to Pick Up a Rental Car at Melbourne Airport

Travelling is something we all crave for. Exploring new places, meeting different people, and trying local delicacies can be thrilling. However, as much as we enjoy the adventure, travel days can sometimes be a little chaotic. Especially when you’ve just stepped off a long flight, feeling tired and maybe a bit jet-lagged.

And with all the fatigue, the last thing you want to worry about is transportation. Thinking of booking a taxi or a ride-sharing service? While these are valid choices, they won’t allow you the freedom to explore at your own pace. Car rentals make for a convenient and budget-friendly option for travelling around your destination.

But how do you get your hands on a rental car? Here’s where the real hassle begins. Scouring through various car rental companies, comparing prices, and dealing with hidden fees can be a headache. Not to mention the long queues at the rental counter.

Not anymore with our guide to renting a car. We’ve compiled all the essential information you need to know about picking up your rental car at Melbourne Airport.

Step 1: Book Your Rental in Advance

First things first, it’s always a smart idea to book your rental car before you even leave home. While you could just show up and hope for the best, advance booking lets you lock in better rates and ensures the car you want is available. Melbourne Airport gets busy, and the most popular car models (like compact vehicles or SUVs) can be snapped up quickly.

When booking, be sure to see if there are any hidden fees or surcharges. These can include additional insurance, extra charges for drivers under 25, or fees for returning the car to a different location. It’s always best to know the full cost upfront so you’re not hit with any surprises later on.

Step 2: Know Your Pick-Up Location

Melbourne Airport has several rental car pick-up locations, so it’s important to know which one you’ll be using before arriving. Some rental companies have their own counters within the airport terminals, while others are located in nearby off-site locations. Make sure to check your booking confirmation to see where exactly you need to go.

It’s also helpful to familiarise yourself with the layout of Melbourne Airport and its surrounding roads. This will make it easier for you to navigate once you’ve picked up your rental car. You can find maps and directions on the airport’s website.

Step 3: Have Your Documents Handy

This is one of those steps that’ll make your life a lot easier if you prepare for it in advance. Before you head to pick up your rental car, take a moment to make sure you’ve got all the paperwork and ID you’ll need. It’s better to have everything ready than to have to make multiple trips back and forth.

Here’s what you typically need:

• Your Driver’s License: Make sure it’s valid and not expired. If you’re travelling from overseas, bring your International Driver’s Permit if required.
• Booking Confirmation: Whether it’s a printout or on your phone, show the agent your reservation details to speed up the process.
• Security Deposits: Some rental companies require a security deposit, usually in the form of a credit card hold. Make sure you have enough available credit to cover this.
• Passport (If You’re from Outside Australia): Some rental companies may ask for extra identification.

Once you have all of this information ready, the rental process will be much smoother and quicker.

Step 4: Know the Road Rules Before Driving Away

If you’re not local, it’s worth brushing up on Australian road rules before driving off airport grounds. A few key things to remember:

• Australians drive on the left side of the road.
• Speed limits are strictly enforced, and fines can be hefty.
• Don’t use your mobile phone while driving unless it’s hands-free.
• Always wear your seatbelt.

Point to Keep in Mind: Before you get on the road, set up your GPS or map system so you know where you’re going, especially if you’re heading straight into the city, which can be busy.

Step 5: Inspect the Car Thoroughly

This step is so important, and it’s one that many people overlook in the rush to get going. Before you leave the lot, make sure you inspect the car carefully. Walk around the vehicle and check for any existing scratches, dents, or damage. Don’t skip this step!

Here’s why this is crucial. If there’s any damage that hasn’t already been noted on the rental agreement, you could end up being held responsible for it later. To avoid this, take photos of the car from all angles before you drive off, and point out any issues to the rental staff. They’ll document it so you’re in the clear.

Step 6: Adjust and Get Comfortable

Once you’ve inspected the car and everything’s in order, hop in and adjust the seat, mirrors, and steering wheel to your liking. This is your chance to get familiar with the car. Spend a few minutes figuring out where all the controls are. Where’s the indicator? Is it a key ignition, or do you press a button to start? Small details like this will help you avoid fumbling when you’re on the road.

If you’re using a GPS to get to your destination, plug in the address and check the route before you start driving. Melbourne traffic can be tricky, especially during peak hours, so having a clear plan is always a good idea.

Step 7: Enjoy Your Road Trip!

And finally, it’s time to drive! Whether you’re heading down the Great Ocean Road, exploring the Yarra Valley wineries, or just cruising the city streets, having a car makes it all so much easier and more flexible.

During your rental period, make sure to keep the car clean and be cautious about parking restrictions and toll roads. Melbourne has several toll roads, so it’s important to either have exact change in coins or set up an electronic tag beforehand. 

Step 8: Returning the Rental Car

When your trip is over, you’ll need to return the car to the rental company. Most rental companies at Melbourne Airport have designated return areas, often in the same general area where you picked up the car. Follow the “Rental Car Returns” rules mentioned by the rental company: 

Before dropping off the keys, you should:

• Refill the fuel tank to the same level it was when you collected the car. Use petrol stations near the airport to save time.
• Remove all your belongings from the car, checking under the seats and in the trunk.
• Take a final set of photos of the car to document its condition at the time of return.
• Once you’ve handed the keys back, the rental company staff will inspect the vehicle. If everything checks out, you’re good to go!

Pro Tip: Arrive at the car rental return area with enough time before your flight. The process is usually quick, but you don’t want to risk missing your check-in.

Bonus Tips for a Smooth Experience

To make your car rental experience at Melbourne Airport as seamless as possible, here are a few extra tips. These suggestions can save you time, money, and maybe even a headache or two: 

• Avoid Hidden Fees Like a Pro

Hidden fees can sour your rental experience if you’re not careful. To dodge surprises, take the time to read the rental terms and conditions before booking. Watch out for sneaky charges like additional driver fees, late return penalties, or high costs for things like GPS devices or child seats. Wherever possible, bring your own essentials to keep costs in check.

• Understand Your Insurance Options

Insurance can feel confusing, but taking the time to understand it can save you heaps of worry. Most rental cars come with basic insurance included, but this often has a high excess amount if something goes wrong. You can lower the excess by paying for extra coverage through the rental company. Alternatively, check if your travel insurance or credit card offers rental car protection. This might save you from paying for extra insurance unnecessarily.

• Know How Toll Roads Work

Melbourne has a few toll roads, like CityLink and EastLink, which you’ll likely encounter if you’re driving in or around the city. Most rental cars are equipped with electronic toll tags, and toll charges will be billed directly to your rental account. However, it’s worth clarifying this with your rental provider and understanding how their toll system works to avoid unexpected fees.

• Have a Backup Plan for Problems

Sometimes, things don’t go as planned. If your car breaks down or you get a flat tyre, contact the rental company immediately. Many providers include roadside assistance in their packages, but it’s good to confirm this when picking up the car. Keep their emergency contact number handy for peace of mind throughout your trip.

Final Thoughts

Picking up a rental car, especially after a flight, can feel a bit exhausting. But honestly, once you break it down step by step, it’s pretty straightforward. With a little preparation and a clear plan, you’ll be on your way in no time. Plus, there’s something exciting about hitting the road in a new city or country, knowing you’re about to start an adventure of your own.

At Cheaper Car Rentals, we are here to provide our customers with a seamless and stress-free rental experience. Our seamless online booking process and attentive, knowledgeable staff are dedicated to making sure your journey is effortless and enjoyable from start to finish. And with our wide range of vehicles, you’ll find the right car for your needs.

Now, you’re equipped with all the steps to step out in Melbourne without breaking a sweat!